Insights / News
29/01/2025

EXclusive News – January 2025

EXclusive News – January 2025

Introduction

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.

The most common question we’re asked is: How do we get going with our EX efforts? In this month’s newsletter, we outline how.

  1. Begin with an EX Audit to understand your employees
  2. Utilise our EXO Toolkit to drive EX improvements
  3. Map employee motivation and productivity through Mojo

#1 Begin with an EX Audit to understand your employees

You audit your finances and stock, but when was the last time you audited your people? Employee surveys offer limited insights. To truly enhance employee experiences and performance, consider an Employee Experience (EX) Audit.

Our EX Audits are all EARS:

  • Empathise: Understand the EX landscape.
  • Ascertain: Conduct in-depth employee interviews and gap analysis.
  • Recommend: Provide tailored improvement suggestions.
  • Strategy: Help shape or create a new EX strategy.

Benefits include:

  • Genuine insights into employee views.
  • Identification of strengths and areas for improvement.
  • Enhanced employee engagement.
  • A continuous improvement roadmap.

We tailor our EX Audit approach to your organisation’s needs, with flexible packages based on size and urgency.

#2 Utilise our EXO Toolkit to drive EX improvements

This comprehensive, free resource equips you with practical tools to enhance employee engagement and productivity. The toolkit includes:

  • Employee Lifecycle Template: Maps every interaction between employees and your organisation.
  • Journey Mapping Template: Analyses specific employee experiences in detail.
  • Employee Archetype Template: Understands diverse employee types to tailor experiences effectively.
  • Empathy Map Template: Delves into employees' thoughts and feelings during key experiences.
  • Stop, Start, Continue, Change Template: Provides a structured approach to refining employee journeys.

By utilising these tools you can invest in your people, leading to improved motivation, well-being, and resilience. Access the EXO Toolkit today and start transforming your workplace culture.

#3 Map employee motivation and productivity through Mojo

Boost your organisation's productivity, well-being, and resilience with Mojo, the cloud-based employee motivation platform from Brand Experiences.

Mojo leverages ISO-accredited Motivational Maps to identify and satisfy the nine key motivators unique to each individual, team, and organisation.

Key Benefits:

  • For employees: Gain insights into personal motivators, leading to increased happiness and productivity.
  • For managers: Access actionable data to tailor strategies that enhance team performance.
  • For organisations: Experience higher innovation, reduced stress, and a competitive edge in talent retention.
  • For customers: Naturally when your customers are happy, this has a dramatic effect on revenues, loyalty and reputation.

If you’d like to understand more about elevating your employee experience and, in turn, your customer satisfaction, then view the mojo website or get in touch via: mojo@brandexperiences.com.

And if you want to hear from our EX Director…

Nicholas Wardle will be speaking at the Employee Experience EXPO in February, taking part in an EX panel discussion.

  • 25 February
  • ExCel London
  • Tickets are free via this link

EX industry useful reports – January 2025

Just in case you missed them, here’s a round-up of some recent reports we think you may find useful. This month we feature reports from Edelman, The EX Space and HR Executive.

You can stay up-to-date with all things EX by following Brand Experiences on LinkedIn or via our website. You can also follow mojo on LinkedIn or via the website